Returns and Exchanges


If your gift arrived damaged or you received the wrong item, return shipping is on us. However return must be done within 15 day from receipt. 


NoveltyGal will happily do free exchanges for unopened products once the product is received by our facility. Click Contact Now to explain your request.

Return Policy

You can return a NoveltyGal gift within 15 days from purchase—whether it’s because it isn’t what you expected or you just changed your mind. We want you to be thrilled with every purchase you make.

Note: item must be unopened or in "perfect" condition for refund and 15% restock fee applies